Your satisfaction is of great importance to us. In the event you are not happy with your purchase we offer the following online return and exchange policy:
- Items may be returned within 10 days from the date shipped for a full refund, and up to 30 days for exchange or store credit. Merchandise must be in original and unworn condition and accompanied by any and all warranty cards.
- Close-out items and modified/customized pieces are not returnable or exchangeable.
- Some limits apply on special order items and special size items (such as rings), please contact us for details.
- Gift certificates are not redeemable for cash and may be used for purchases only.
- You are responsible for any return shipping costs; shipping fees are not refundable.
To initiate a return or exchange please email email@example.com
Items that are not in stock may take up to 6 weeks for production. Once we receive the item, shipping takes approximately 3 days unless specified otherwise. If you need the item rushed please email firstname.lastname@example.org with your proposed delivery date, and we will do our best to accommodate you. Shipping is free for orders over $500. We use UPS, FEDEX or USPS for shipping. Once the item is shipped you will receive the tracking number.