Returns and Exchanges

Your satisfaction is of great importance to us. In the event you are not happy with your purchase we offer the following online return and exchange policy:

  • Items may be returned within 10 days from the date shipped for a full refund, and up to 30 days for exchange or store credit. Merchandise must be in original and unworn condition and accompanied by any and all warranty cards.
  • Close-out items and modified/customized pieces are not returnable or exchangeable.
  • Some limits apply on special order items and special size items (such as rings), please contact us for details.
  • Gift certificates are not redeemable for cash and may be used for purchases only.
  • You are responsible for any return shipping costs; shipping fees are not refundable.

To initiate a return or exchange please email


Items that are not in stock may take up to 6 weeks for production. Once we receive the item, shipping takes approximately 3 days unless specified otherwise. If you need the item rushed please email with your proposed delivery date, and we will do our best to accommodate you. Shipping is free for orders over $500. We use UPS, FEDEX or USPS for shipping. Once the item is shipped you will receive the tracking number.